WarRoom Privacy Policy

Effective Date: August 5, 2025
This Privacy Policy describes how WarRoom ("we," "us," or "our") collects, uses, and shares your information when you use our services (the "Services"). We are committed to protecting your privacy and handling your data transparently.

1. Introduction
WarRoom is dedicated to providing secure and efficient collaboration tools. This policy explains our practices regarding the collection, use, and disclosure of your information. By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

2. Information We Collect
We collect various types of information to provide and improve our Services.

2.1. Information You Provide Directly

Account Information: When you create an account, we collect your name, email address, password, and any other information you provide (e.g., organization name, job title).
Content and Communications: Information you provide when using our collaboration features, such as messages, documents, files, comments, and any other content you upload or share. This also includes information from your communications with us (e.g., customer support inquiries).
Payment Information: If you subscribe to paid Services, we collect payment details such as credit card numbers, billing address, and other necessary financial information. This information is processed by secure third-party payment processors.

2.2. Information Collected Automatically

Usage Data: We collect information about how you access and use our Services, including your IP address, browser type, operating system, device information, pages viewed, features used, time spent on the Services, and referring URLs.
Log Data: Our servers automatically record information that your browser sends whenever you visit a website. This log data may include your IP address, browser type, the date and time of your visit, and cookie data.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track activity on our Services and hold certain information. These are used for authentication, remembering your preferences, analyzing trends, and administering the Services. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

3. How We Use Your Information
We use the information we collect for various purposes:

To Provide, Maintain, and Improve Our Services: This includes operating, maintaining, and improving the functionality of WarRoom, managing your account, and providing customer support. Additionally, such aggregated and anonymized information may be used to further monetize or promote WarRoom’s service offerings and future capabilities.
To Personalize Your Experience: To understand how you and others use our Services and customize your experience based on your preferences and usage patterns.
To Communicate with You: To send you service-related announcements, technical notices, updates, security alerts, and administrative messages. We may also send you marketing communications about new features, products, or services that may be of interest to you, from which you can opt out.
For Analytics and Research: To monitor and analyze trends, usage, and activities in connection with our Services to understand our user base and improve our offerings.
For Security and Fraud Prevention: To detect, prevent, and address technical issues, security incidents, and fraudulent or illegal activities.
To Enforce Our Terms and Policies: To ensure compliance with our User Terms and Conditions and other policies.
To Comply with Legal Obligations: To respond to lawful requests from public authorities, including to meet national security or law enforcement requirements.

4. How We Share Your Information
We may share your information in the following circumstances:

With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
With Other Users in Your Organization/Team: When you use collaborative features, your content and certain account information (e.g., your name, profile picture) may be visible to other members of your team or organization within the Services, as determined by your organization's settings.
With Service Providers: We may engage third-party companies and individuals to perform services on our behalf (e.g., hosting, data analysis, payment processing, customer support). These third parties have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
For Legal Reasons: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to:
Comply with a legal obligation or valid legal process (e.g., a subpoena or court order).
Protect and defend the rights or property of WarRoom.
Prevent or investigate possible wrongdoing in connection with the Services.
Protect the personal safety of users of the Services or the public.
Protect against legal liability.
Business Transfers: In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Services of any change in ownership or uses of your personal information.
Aggregated or Anonymized Data: We may share aggregated or anonymized information that cannot reasonably be used to identify you.

5. Your Choices
You have certain choices regarding your information:

Account Information: You can review and update your account information by logging into your account settings.
Communications: You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in those emails. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.
Cookies: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Services may become inaccessible or not function properly.
Data Access and Deletion: Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data. Please contact us to make such requests.

6. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our services and providers comply with SOC2 certification requirements. All user-uploaded first-party data complies with Think Big Media’s (TBM) first-party data collection and privacy policy.

7. Data Retention
We retain your information for as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. The exact retention period depends on the type of data and the purpose for which it was collected.

8. Children's Privacy
Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without verifiable parental consent, we will take steps to remove that information from our servers.

9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of the Services after any modifications signifies your acceptance of the updated policy.

10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
WarRoom Support
[support@warroom.com]